[Active Risk Management]

At CaixaBank, risks are managed with a view to optimising the return/risk ratio and to make sure the Group remains one of the most solid banks in the Spanish financial sector. To that end, risks are identified, measured, assessed and taken into account in all business decisions, while always remaining within the approved risk appetite framework and safeguarding quality in customer service.


  • CaixaBank's Board of Directors has established a Risk Appetite Framework defining the types of risk and risk thresholds the Group will assume in a bid to secure its strategic targets.
  • In 2014, the Group's governance structure was further reinforced with the creation of the Board Risk Committee. Among other functions, the committee ensures that the Group stays within the risk tolerance levels defined, and proposes to the Board any necessary revisions to the Group's risk management and control policies.
  • CaixaBank uses the most advanced methodologies to measure risks, in strict compliance with prevailing legislation and proactively adopting recommendations issued by consultative bodies such as the Financial Stability Board, as well as the best market practices.
  • The Group’s Internal Control Model is structured based on a “three lines of defence” approach: firstly, risks are identified and managed; secondly, risk management and control procedures are designed independently from the first line of defence; and thirdly, Internal Audit acts as a supervisory area.